Often based on a "Go and See" approach, we will work with your team to:

• understand the current state (e.g. strengths and weaknesses) and where we start from, considering the 3 following aspects: culture, process and technology

• determine which problems are to be solved in line with your business strategy,

• point the destination.

It's about creating the excitement, securing the leadership buy-in so they can explain to everyone why it is important to change.

"Culture eats strategy for breakfast" - Peter Drucker, which means the culture of your company always determines success regardless of how effective your strategy may be.

We map out the future state with the relevant stakeholders, clearly defining what the target picture looks like, so everyone is clear about when success is achieved! It is all about building coalition, thinking of what we will do, how we will be organised and how we feel about it?

We keep the plan simple and we make it visual. It's vital to select the right initiatives, in the right order and not too many which can be discouraging at the start and result in lack of focus.

"Start small" is often the best way to succeed; get some first quick wins from the root ground through running a couple of demo projects as experimentation and make it grow into the organisation as the maturity improves.

We create a safe-to-try environment where everyone is seen as equal and they can experiment and quickly adapt based on the first results. We coach team embracing new knowledge and learning by doing and from each other. We celebrate each success!

We allow team to make their own decision, so they can feel accountable for the work they do and take pride of their achievements.

People are responsible adults at home. Why do we suddenly transform them into adolescents with no freedom when they reach the workplace? Ricardo Semler

“There are two problems:

- Problems of today;

- Problems of tomorrow, for the company that hopes to stay in business”

― W. Edwards Deming

We realign quality to your business strategy, clarifying throughout the organisation and cross-functional teams how quality contributes to strategic success.

We support your team in the digitalisation of the quality management and other systems, to leverage collective analytics and learnings to continuously improve system autonomy, making culture of quality more attainable through better connectivity, visibility, insights and collaboration.

We make the team speak loudly about the new way and behaviours that led them to achieve the organisational success. We keep following up until the new standard has become strong enough to replace the old ones and it is fully embedded within the culture.