The only way to renew your business
By supporting the management transformation within your organisation, we can unlock the potential of your employees so that they can optimise or reinvent the way you operate in the age of software and digital, thus enhance the customers' value of the product and service you deliver today and contribute to solution design for the future customers' needs.
Thinking of what your transformation journey could look like by exploring our set of values:
Fostering teamwork via creative thinking
Foster cross functional teams relationship using novel and visual media to help them buy into the solutions as they come to life
Develop teams to think differently, feel comfortable challenge their senior counterparts, and influence the development of innovative solutions
Plan for success, pointing to destination and designing the vision with a holistic view and breaking it down into long term actions and short-term wins
"It would be better if everyone worked together as a system, with the aim for everybody to win." - W. Edwards Deming
Fast learning along experimentation
Help management break with tradition and encourage network of teams and system thinking to improve employee experience journey and business performance
Encourage management embrace new knowledge as an aid to do a better job even though it discloses failings
Create a safe to try environment where it's acceptable to experiment and quickly adapt learning from the customer and/ or frontline feedback.
Focusing on building quality in
“Inspection to improve quality is too late, ineffective, costly. Quality comes not from inspection, but from the improvement of the production process.” - W. Edwards Deming
Improve quality and productivity of the product and service you deliver to the customers, and recognise that improved productivity is the result of better quality planning
Get the balance right between effectiveness "doing the right thing" and efficiency "doing it right"
Clarify what good looks like, what is acceptable and not.
Leading digital change with integrity
Develop more robust digital management system (i.e. Governance, operational and supporting processes) to clarify expectations, collect right information and better support decision making process
Make reporting visual and keep it simple to present a comprehensive picture of the reality and creative a positive impact to quality
Promote transparency and the use of data analysis to drive improvement and change behaviour
Memberships:
Chartered Quality
Institute
Deming Alliance
Agile Business Consortium